The purpose of this briefing paper is to provide a brief overview of the Consumer Protection from Unfair Trading Regulations 2008 (as amended).Jump to full report >>
The Consumer Protection from Unfair Trading Regulations 2008, known as the ‘Unfair Trading Regulations’, protect consumers from unfair or misleading trading practices, and ban misleading omissions and aggressive sales tactics. The Regulations came into force on 26 May 2008, and implement in the UK the Unfair Commercial Practices Directive (2005/29/EC). In the main, the Regulations apply to business-to-consumer practices.
The Unfair Trading Regulations impose a general prohibition on traders in all sectors from engaging in unfair commercial practices with consumers. It follows from this that there is a duty to trade fairly and honestly with consumers. The Regulations have significant importance in the marketing and selling of goods and services.
As of 1st October 2014, amendments have been made to the Unfair Trading Regulations which give consumers new rights of redress if they have been the victim of misleading actions or aggressive selling. The purpose of this briefing paper is to provide a brief overview of the Regulations. The Regulations apply to the whole of the UK.
Commons Briefing papers SN04678
Author: Lorraine Conway